Effective Date: December 28, 2024
MedAlly Billing Solutions, LLC (“MedAlly,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This document outlines how we collect, use, and share your information, and includes the terms and conditions related to our services and SMS communications.
Privacy Policy
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identification Information: When you contact us or sign up for our services, we may collect your name, email address, phone number, mailing address, and any other information you provide in connection with your inquiry or service request.
- Billing and Payment Information: To process payments for our services, we may collect billing information, including your credit card number and billing address. We process payments through third-party payment processors, and their privacy policies govern how your payment information is handled.
- Usage Data: We may automatically collect information about your interaction with our website, such as your IP address, browser type, device type, pages you visit, and other technical data. This helps us improve the functionality of our website and services.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your website usage. Cookies help enhance your experience by remembering preferences, and they allow us to analyze trends and improve the website’s performance.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to communicate with you about our services, process your service requests, and manage your account.
- To Improve Our Services: We use usage data to improve the performance, content, and design of our website and to enhance user experience.
- To Process Payments: We use your billing and payment information to process transactions related to our services.
- To Communicate with You: We may send you emails, phone calls, or other communications to respond to your inquiries, provide service updates, and offer promotional materials related to our services. You can opt out of promotional communications at any time.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce agreements.
3. How We Share Your Information
We are committed to protecting your privacy and ensuring transparency in how your personal information is shared. Specifically, we do not share, sell, rent, or lease any SMS mobile opt-in information or consent to third parties for marketing or promotional purposes.
We may share your personal information only under the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our services, such as payment processors, IT providers, and marketing platforms. These providers are contractually obligated to use your information solely for the services they provide to us and are prohibited from using or disclosing it for any other purpose./li>
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request by a public authority, including to meet national security or law enforcement obligations.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. If such a transfer occurs, we will update this Privacy Policy to reflect any changes in data ownership or use.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We encourage you to take precautions to protect your personal information as well, such as choosing strong passwords and regularly updating them.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update Your Information: You can access, update, or correct the personal information we have on file for you by contacting us at [Insert Contact Information].
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or marketing communications from us, you can opt out by following the instructions in the communication or contacting us directly.
- Delete Your Information: You may request the deletion of your personal information by contacting us, subject to any legal or contractual obligations that may require us to retain certain data.
6. Third-Party Websites
Our website may contain links to third-party websites or services that are not owned or controlled by MedAlly Billing Solutions, LLC. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:
Terms & Conditions
By using the MedAlly Billing Solutions website or services, you agree to the following terms:
1. Use of Services
Our services are provided exclusively to healthcare professionals and organizations. Unauthorized use or access is prohibited.
2. Accuracy of Information
You agree to provide accurate and complete information when interacting with our website or representatives.
3. Intellectual Property
All website content, including logos, text, and graphics, is the property of MedAlly Billing Solutions and may not be used without permission.
4. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or website.
5. Changes to Services or Terms
We reserve the right to modify or discontinue any aspect of our services or these Terms at any time. Updates will be posted on this page.
6. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Texas.
7. SMS Communications
By opting into SMS communications, you consent to receive recurring messages from MedAlly Billing Solutions regarding billing services, reminders, or updates.
- Message Frequency: Varies based on user activity
- Message & Data Rates: May apply
- Opt-Out: Text STOP to unsubscribe at any time
- Help: Text HELP for assistance or contact us at info@medallybillingsolutions.com
- No Sharing of SMS Data: We do not share, sell, rent, or lease your SMS opt-in information to any third parties for marketing purposes.
- Carrier Liability: Participating carriers are not liable for delayed or undelivered messages.
Contact Information
If you have any questions about this policy or our practices, please contact:
MedAlly Billing Solutions, LLC
1915 N Frazier St, Conroe, TX 77301, USA
Phone: 877-633-2559
Email: info@medallybillingsolutions.com
Thank you for trusting MedAlly Billing Solutions, LLC with your information. Your privacy is important to us.
